Delivering high quality software while ensuring security and compliance with industry standards

Robust skill set suitable for driving success in software development and management roles. With extensive experience in managing the Software Development Lifecycle (SDLC), Agile methodologies like Scrum, and implementing DevOps practices

Software Development

I have consistently led teams to deliver high-quality products while ensuring compliance with industry standards such as PCI, SOC 2, GDPR, and CCPA. My expertise spans full stack development, payment processing, and implementing secure coding best practices, with a strong focus on UI/UX design principles. I excel in policy and process development, adeptly managing training programs and ensuring adherence to regulatory requirements. My leadership abilities and effective communication skills have been instrumental in fostering collaborative environments and driving organizational growth. Company culture, core values, emotional intelligence, believing in and aligning priorities with company goals are keys to success.

Skills

• Software Development Lifecycle • Agile Methodologies (Scrum, Kanban) • DevOps Practices • Leadership • Full Stack Development • Payment Processing Expertise • Policy and Process Development • PCI Compliance • Cloud-based services (AWS, Azure) • Proficient in SQL, Data Analysis, Data Manipulation and Extraction • Strong knowledge of Power BI, report and dashboard creation • Generative AI • Machine Learning • Distributed monolithic systems • Secure Coding Best Practices • iOS and Android Development • UI/UX Design Principles • Program Management • Technical Sales and Support • Distributed/Offshore Team Management

TechPivot Inc. — Phoenix, AZ

Owner / Consultant — Sales Support, Reporting & Process Improvement
Sep 2022 – Present

Responsibilities

• Executive and Management Coaching
• Coach on Agile Principals specific to Scrum and Kanban models
• Expert on Agile Estimating and Project Planning
• Security Vulnerability Advisor
• Expert in PCI DSS, SOC 2 and private security audits

Kryterion — Phoenix, AZ

Director of Product Development
Jul 2020 – Jul 2022

Responsibilities

• Played integral role in seamless transition to new payment processor, ensuring compliance with GDPR requirements and zero downtime across global markets supporting five currencies
• Advised InfoSec team on application-level security, GDPR, and CCPA compliance
• Acted as the liaison between the engineering department and the business unit to convey complex findings to non-technical stakeholders using SQL and Power BI reporting tools
• Oversaw teams responsible for developing and supporting secure testing and certification platforms for leading technology firms including Salesforce, Google Cloud, and ServiceNow
• Defined and implemented Software Development Lifecycle (SDLC) and process improvement initiatives for departmental consumption
• Facilitated breakdown of interdepartmental silos and fostered open communication channels with business units
• Ensured adherence to Scrum framework, emphasizing strict adherence to established principles for enhanced efficiency and quality

Apriva — Phoenix, AZ

Senior Director of Application Development
Nov 2009 – Jul 2019

Responsibilities

• Led teams in the development of secure Mobile (iOS, Android, Web based and SaaS) payment applications for major international financial services firms such as Bank of America, Wells Fargo, First Data, and Global Payments across multiple regions
• Lead multiple teams in developing iOS, Android and web-based applications in a high availability and high reliability global market that required 99.999% uptime
• Applied management expertise, effective interviewing techniques, and talent retention strategies to facilitate Apriva's growth from 7 to 250 employees
• Accumulated extensive experience at Apriva, progressing from full-stack developer and data analyst to managerial roles including Manager I-IV, Director, and Senior Director of Client Solutions
• Developed and maintained engineering department policies and processes, ensuring comprehension and compliance through employee education and implementation of controls
• Played pivotal role in successful completion of annual Payment Card Industry (PCI) audits by documenting and evidencing adherence to established processes
• Managed secure coding training program, ensuring developers were proficient in best practices and kept abreast of advancements

Apriva — Phoenix, AZ

Senior Developer and Team Lead
Nov 1999 – Oct 2009

Responsibilities

• Developed secure email and voice over IP applications in C++ and C# as part of a government contract with General Dynamics. Converted a government (FIPS) approved encryption library from C++ to C#
• Developed RESTful web services to support secure payment applications
• Extensive use of SQL consolidating data from multiple sources
• Developed C++ Windows services to handle credit card transactions
• Architected and developed mobile payment applications on iOS, Android, Blackberry and Windows Mobile platforms
• Designed and developed web applications to report on back-office functions and system health monitoring
• Designed and built a secure payment Software Development Kit (SDK) in C++ and C# to enable other developers easy access to a payment gateway without having to understand cryptography
• Built a unit test suite that included 1000+ tests

Education

Arizona State University
B.S. Computer Science
1993 – 1997 - Graduated

Scrum Alliance
Certified Scrum Master (CSM)
Certified Scrum Product Owner (CSPO)

Microsoft
Career Essentials in Generative AI

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